Our most frequently asked questions about motorhome hire
Everything you need to know about where to go and how to get there is right here on our FAQ page. For any other enquiries Contact Us at our Gold Coast office.
We make motorhome hire as simple as possible, so all you need are your personal effects and away you go!
Yes! Some have two and include a DVD player, or better still… enjoy the scenery!
You have 350 free kilometres. Beyond this we can arrange a package deal if your holiday involves an extensive distance.
Yes, your insurance allows you to travel in all of Australia including Tasmania.
A number of our Motorhomes have a bike rack for bicycles. Please check before making a reservation. You can also rent electric bikes from Gold Coast Motorhomes.
We ensure your motorhome is professionally cleaned before each collection. Cleaning service is included in the price. However, we request that the Motorhome be returned in a similar standard with all personal rubbish removed and toilet cassette emptied. In case of misuse (smoking, animals etc.), you will be charged for the additional cleaning required.
You can collect your motorhome (RV) at our base close to Coolangatta Airport.
Yes, please bring your own sheets, towels and pillowcases. If you would prefer we can provide you with linen packs @$20+GST for the duration of your trip.
Water: On average on board water supply will last approximately 2-3 days, with 4 people travelling. Emptying ´grey´ waters (from the shower and kitchen) and replenishing with clean water should only be done in the designated facilities. Most camping grounds will have this facility. The same applies for the WC deposit (black waters). Some gas stations will also have this facility.
Electricity: the motor home has batteries in the living area. These are automatically recharged when driving, they can also be charged by connecting them to a 240W plug. Charging points are available at most motorhome and camping grounds. However, it is advisable not to waste available energy. Mobile devices, can be charged while driving using a USB port.
Gas: Hot water for the kitchen and power for the fridge are provided by a gas bottle for most models. The hot water system, the gas cooktop, and the Weber barbecue all run on gas so depending on your usage. They are available at most service stations swap & go.
We supply you with all the basics, Tea, Coffee, Salt, Pepper, Sugar and Olive oil. All cookware is provided. All you will need to bring with you for your trip is your linen, Clothing and food.
Every Motorhome in our fleet has a $5,000 Security bond, the security bond is taken the week of hire. This Security bond is held for the duration of your trip and is returned to you on return of the vehicle as long as no damage has occurred and no conditions have been breached.
We do not supply GPS in the motorhomes, Feel free to bring your own.
At the check-in we will explain to you all the features of the motorhome that you have hired. We will also provide you with the instruction manual for the vehicle. However, if you have any problems, we are available 24/7 to assist you with any queries you have.
Absolutely not, once you are used to the vehicle, it is just like driving a large car. The elevated driving position and comfortable seating makes driving our vehicles a pleasure. For all customers we offer our staff to take you on a training drive until you feel comfortable and confident to start your journey.
At the time of booking we require a 50% deposit, With the following amount taken 1 month prior to travel. If your booking is within the month of hire the entire payment will be needed on the day to secure your trip. The bond and the deposit can be paid in cash.
(Registered) passengers at least 25 years old holding a valid open driver’s license. Any persons not resident in Australia must be in possession of an international driving licence.
All our motorhomes (RVs) come with a high level of standard equipment, however some models do have additional features and benefits which you may want to enjoy during your holiday. We recommend you read the vehicle specifications for more information.
Yes, you can leave your car in our secure carpark.